Privacy policy

This notice describes the processing of personal data of users of www.20action.com. For information about your data, the purposes of processing and the parties with whom data may be shared, please contact the controller.

Data controller

20ACTION Entertainment S.r.l.
Vicolo della Torre 21, 23900 Lecco (LC), Italy
VAT number: IT11158530961
Email: info@20action.com

Data collected and purposes

The contact form collects your full name, email address and, if provided, company, telephone number, country and message. These details are used to receive and manage enquiries, respond to users and follow up on discussions about 20ACTION services. Technical submission details, such as IP address, browser and referring page, are also recorded.

Personal data may be supplied voluntarily or collected automatically while using the site, in the case of usage data. Required fields are identified in the form; without them it may not be possible to handle the enquiry. Optional fields may be left blank.

Cookies and other tracking tools are used to provide the service and for the additional purposes explained in the relevant information and cookie settings panel. Preferences can be reviewed and changed through the panel available on the site.

Users are responsible for third-party data submitted through the site and must have an appropriate basis for providing it to the controller.

Processing methods and recipients

The controller adopts appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction. Data is processed using IT tools and organisational procedures related to the stated purposes.

Authorised people involved in managing the site and enquiries may access data in administrative, commercial, marketing, legal and IT roles. External technical, email, hosting and IT providers may also be involved and appointed as processors where necessary. An updated list may be requested from the controller.

Legal bases

Processing may be based on consent for specific purposes, the performance of a contract or pre-contractual steps requested by the user, compliance with legal obligations, or the legitimate interests of the controller or third parties, within applicable legal limits. Where applicable, processing may also relate to a task in the public interest or the exercise of official authority.

The controller can clarify the legal basis applicable to a particular processing activity and whether supplying data is a statutory or contractual requirement, or necessary to enter into a contract.

Location and transfers

Data is processed at the controller’s operating offices and in other locations where the parties involved are established. Depending on the services used, transfers to countries other than the user’s country may take place.

Users may request information on processing locations, any transfers outside the European Economic Area or to international organisations, the applicable legal basis and the safeguards used to protect the data.

Retention

Data is retained for as long as necessary for the purposes for which it was collected. Contract-related data is retained until the contract is fully performed; data processed for legitimate interests is retained for as long as necessary to fulfil those interests. Further information on the applicable criteria may be requested from the controller.

Consent may allow further retention until withdrawal, within applicable limits. Legal obligations or orders from authorities may require longer periods. Data is deleted when the applicable period ends, unless further retention obligations apply.

Your rights

Subject to applicable conditions and limits, you may:

• withdraw consent at any time, without affecting the lawfulness of earlier processing;
• access your data and obtain information and a copy;
• request correction or updating of inaccurate data;
• request erasure or restriction of processing;
• object to processing based on a public or legitimate interest on grounds relating to your situation;
• object to direct marketing at any time;
• receive data in a structured, commonly used, machine-readable format and request transmission to another controller where the conditions apply;
• lodge a complaint with the competent supervisory authority.

To exercise your rights, email info@20action.com. Requests are handled free of charge except where the law permits otherwise, normally within one month. Any justified extension will be communicated within the applicable time limit.

Additional information

Data may be used to establish, exercise or defend legal claims and disclosed to authorities where required by law. The site and external services may collect system logs and technical data for operation, security and maintenance. Further information about specific processing activities or services may be supplied in context or requested from the controller.

The site does not support “Do Not Track” requests. Please consult external services’ privacy policies for information about their behaviour.

Changes to this notice

The controller may update this notice by publishing changes on this page and, where necessary, communicating them through available channels. New consent will be requested where a change requires it. Please review this page periodically.

Text and translations updated: 10 September 2026.